Terms and Conditions:
Trip Package and Reservation
----The land and air tour price, unless otherwise stated, includes round-trip international flights of Cleveland/China, all transportations in China of air-conditioned motor-coach, first class train, China’s domestic flight & boat cruise / specified star hotel accommodation based on double occupancy/ entertainment shows / sightseeing & first entrance fees / meals including specials & banquets as mentioned in itineraries plus meals in flight /bilingual national tour guide/professional English-speaking local guides / travel accidental insurance in mainland China / baggage handling & transfer of one piece of luggage weighing no more than 20 kgs (44 lbs)./ bottle of water daily/cultural & professional connections /special program arrangement /
---- Excludes all personal related expenses such as: phone bills, laundry, postage, drinks & beverages, over-weight/size baggage charge, additional travel insurance such as travel protection plan /gratuities for tour guides & drivers / US passport & Chinese visa / additional air fuel charge if occurs / personal expenses not mentioned /
-----Trip reservations can be made by mail with a reservation form, a check of an amount p/p deposit and a copy of valid passport. The deposit check payable to Nuvu Travel – mail to: 68 Ravenna Street, P.O. Box 385, Hudson, OH 44236, Upon receipt of a reservation deposit, an invoice or an e-mail will be issued to the participant as confirmation.
Trip Documents
-----Passport, Visa and Service Make sure your passport is valid for China trip. Passport is required with the expiration date for six months after your departure date from China. You must also have at least one blank page available in your passport. You must apply for a Chinese Visa for a trip to China if you are not a Chinese citizen. You need to prepare a package with an application form and a current 2 x 2 photo of yours and a valid US passport and fees ($140.00 Chinese Visa application fee + $40.00 carrier fee in WDC) for Chinese Visa. We provide a service to assist you, our travelers in obtaining the Chinese visa for the trip if help is needed.
NuVu Travel, Inc. may help and advice on obtaining these documents, ultimately, it is the tour participant's responsibility to secure and carry these documents. Accordingly, NuVu Travel, Inc. cannot be responsible for any delays, damages and/or losses, including missed portions of tours, related to improper or insufficient travel documentation.
Payment Plan
Discount is offered for one full-payment upon registration or before the payment plan begins
We offer payment plans as specified for those who sign-up early before the trip departure date
Last payment due 75 days before the trip departure date with the balance payment (including single room supplement, extension trips, if chosen, & additional fuel charge if occurs..) Occasionally payment for international air ticket will be required sooner, based on the ticketing deadline assigned by the airline. When a reservation is made less than 75 days prior to departure, full payment will be due upon confirmation of the reservation.
Reservations made less than two weeks prior to departure will incur a Rush Fee $75.
Changes made after reservations are confirmed will incur a Change Fee $75 plus any other airline/ hotel/ cruise line penalties apply.
Cancellation
Cancellation must be received in written form and the cancellation date will be effective on the date of receipt by NuVu Travel, Inc. Cancellation Fees or percentage are applicable on a per person basis as listed below:
Payment fully refundable in 30 days after sign-up or before the payment plan starts
$100.00 charge for cancellation after 30 days of sign-up
$ 200.00 charge plus fee & penalty from air-ticket cancellation after international flight ticket is purchased
To the departure date:
90 / 75 days 20% non - refundable
74 / 46 days 30% non- refundable
45 / 15 days 50% non-refundable
14 / 0 days no refund available
Health
In order to ensure smooth operation of our tours, Nuvu Travel, Inc. reserves the right to exclude any person whose health makes them unsuitable for long trips. Please be advised that our tours to Tibet and Plateau go to high altitudes, and we recommend those who are planning to travel to these areas consult with their doctor before departure, especially those with high blood pressure and heart conditions. Tour participants should check with the consulates and/or their local health authority for the latest health requirements (i.e. precautions, vaccinations, etc.) applicable for travel to China. There will be no refunds for early departure due to altitude sickness, and we therefore recommend the purchase of travel insurance for those planning to travel to these areas.
Insurance
Nuvu Travel, Inc. is pleased to provide our clients with information of a comprehensive trip protection and travel insurance plan. We strongly recommend the purchase of trip protection and insurance plan to protect you and your travel investment. BERKELYCARE protection plan is the one recommended by our travelers and the National Tour Association, so the detailed info will be followed by mail as our service after the first payment. You may choose it if needed.
Responsibility
-----NuVu Travel, Inc. is only in the capacity as a tour operator to provide its travelers with travel programs of transportation, sightseeing and hotel accommodation, etc. NuVu Travel, Inc. shall be exempt from any liability for loss or damage to personal property, injury of persons, accidents, delays, irregularities or other occurrences beyond our control . Every effort will be made to adhere to published itineraries. However, NuVu Travel, Inc. reserves the right to alter any itinerary when it is necessary due to local conditions, such as political upheavals, bad weather conditions, natural disaster, war or the like arise, and will not be responsible for losses incurred due to unforeseen circumstances. Any additional expenses incurred shall be charged to the participants.
-----Tour prices are subject to change according to the availability. NuVu Travel, Inc. reserves the right to adjust the listed price for any reason such as air fuel charge occurs, or currency exchange rate change, etc. However, we will not adjust prices once the international air ticket has been issued or full payment has been confirmed.
------NuVu Travel, Inc. reserves the right to postpone or cancel the tour due to weather or other unforeseen circumstances cause a delay in transportation before the tour's departure and any loss or additional expenses incurred shall be borne by the participants.
----- Participants should strictly abide by the laws and regulations promulgated by the governments of the countries visited. NuVu Travel, Inc. is not responsible for any penalties to participants due to any regulations of the governments of the countries visited
-----To be valid; all complaints must be submitted within 30 days of the end of the tour.
-----Any extra charge or loss incurred due to participant’s personal request for the change on the confirmed itinerary, including transportation, hotel, meal and sightseeing, shall be borne by the participant.
----- No refund shall be given for any portions of the package unused by the participant of his own accord